Career Opportunities

Human Resources Systems and Operations Senior Manager


Salary: DOE – San Francisco, CA

Job Brief

The Senior Manager HR Systems and Operations for Only U.S.A. Writers will lead a team of HR Operations and Systems staff in the execution of policies, systems, and processes supporting the employees of the company. This leader will help identify, develop, implement, and evaluate key HR system and process initiatives across multiple platforms and enterprise systems. They will build a team, provide supportive and engaging environment for operational excellence and employee development. The ideal candidate will be able to partner with the other HR team members, and business leaders to build a world class HRIS and HR Operations function that optimizes operational effectiveness and HR business support.


Strategy: In Partnership with HR Leaders, design, develop and implement an HR systems strategy which supports core HR practices and extends to targeted areas of attraction, retention, development, engagement and succession.

Management: Demonstrate the ability to attract and make great hiring decision, develop talent on the team and for the greater org, set goals and hold team members accountable and remove barriers for team members to enable them to deliver results.

Leadership: Use influence and coaching skills to cultivate a culture that reflects the values and principles of the organization. Seek feedback of stakeholders and business leaders on employee performance and development activities. Commitment to finding, growing and retaining top talent.

Process Improvement: Align and continuously evolve HR Operations and HRIS systems and processes with Talent Management practices and process to ensure timely support and execution.

Program and Project Management: Demonstrate Program and Project Management skills in the execution of implementations and program administration including preparing executing on change management and communication plans.

Business Analysis: Gather stakeholder/end user requirements by studying business functions; analyzing business systems requirements; constructing workflow charts and diagrams; studying system capabilities.

Consulting: Partner with HR, IT, and business leaders to identify, develop, and implement process and/or system solutions or business analytics.

Service Delivery: Create, monitor and assess vendor and systems service levels to ensure agreed upon standards and deliverables are met or exceeded. Manage vendors and renewal negotiations, present proposed changes and cost to Leadership.


  • 8+ years’ experience in an HR Mgmt. role or related leadership role with broad knowledge of HR Operations and Systems
  • Bachelor’s Degree required with an emphasis in Human Resources, Mathematics, Analytics, or Finance
  • Ability to provide leadership, work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization
  • Commitment to continuous process improvement in people strategies and initiatives
  • Demonstrate project/program management skills with the ability to focus on details Excellent organization and prioritization capabilities
  • Effective communication skills – written, verbal and listening skills
  • Excellent presentation skills
  • System design and implementation, project management, and business analysis
  • Experience leading HR operations teams leveraging shared services model
  • Proven track record in building collaborative partnerships within the business and HR
  • Experience managing enterprise systems and core HR technology platforms.
  • Ability to lead diverse team, including coaching, development, and goal setting

Other success factors for this candidate include:

  • At home operating in a fast-paced environment with the ability to successfully multitask and meet all deadlines and customer needs
    Ability to match personal work style and approach to a variety of subcultures and clients Comfort around senior leadership
  • Ability to network, make first contact, and build client relationships
  • Commitment to staying abreast with industry standards and trends


  • Problem Solving and Critical Thinking (strategic agility, decision quality, data gathering and analysis)
  • Drive to Succeed (action oriented, perseverance, dealing with ambiguity)
  • Customer/User Focus (negotiating, contracting, approachability, service orientation) Business Acumen (understanding of the fundamental aspects of our business) Communication Skills (interpersonal savvy, presentation skills, written communication, motivating others, conflict management, comfort around higher management)
  • Learning Agility (ability to grasp and apply new concepts and information in a fast-paced environment)
  • Program and Project Management (organizing, planning, time management, process management)
  • Technical Savvy (comfort working with and around new technologies)


Job Type: Full-time
Salary: DOE

Apply Now

Human Resources Systems and Operations Senior Manager

0% Complete

    If we feel that your skillset is good for this position, we will have a member of our team contact you back.

    * Required